Work With Us Resources Blog About Contact
Book A Free Strategy Call
Wash and Fold Funnel
The Wash & Fold Funnel: How to Turn One-Time Customers Into Weekly Subscribers customers loyalty wash and fold Oct 20, 2025

If you’ve ever run a laundromat, you know the toughest part isn’t getting someone to try your wash and fold service once. It’s getting them to keep coming back week after week. That’s where the magic ...

Continue Reading...
Strategic Partnerships
How Strategic Partnerships Build Loyal Customers community loyalty partnerships Sep 29, 2025

Running a laundromat isn’t just about washers and dryers. It’s about people. The customers who trust you with their clothes are also the same people grabbing coffee down the street, working out at the...

Continue Reading...
Turn Critics Into Advocates
Turn Critics into Advocates: Why Laundromat Owners Must Master Social Media and Reviews customer reviews feedback laundromat loyalty social media Jan 17, 2025

In today's digital age, customer perceptions and feedback about your laundromat are not confined to in-person conversations—they live online. Social media platforms and review sites like Google, Yelp,...

Continue Reading...
Josh-Chapman-Laundromat

Josh Chapman

Author

A multi-store laundromat owner and the founder of Laundry Advisors. Josh helps laundromat owners build real-world systems for wash-and-fold, marketing, staffing and scale, so they can grow profits and stop guessing.

Categories

All Categories 24-hour advertising app attendant automation back to school branding business insurance community construction contract cost credit card customer customer reviews customer service customers debit card delivery design digital signage drop off dry cleaning dryer dryer fire ebita employee employees equipment facebook feedback flooring google growth hiring hr insurance irs job key person laundromat laundry lawsuit leadership lease legal liability light location loyalty maintenance manager marketing multi-store owner music o3 owner ownership ozone partnerships personal development pickup planning prices profit protection remodel rent repair repair school retention revenue sanitize seating security self serve signage sms snacks social media staff staff meeting success tax testimonials text messaging training upsell vending machine wash and fold washer

Click Here To Download

Do you dream of owning your own laundromat?
If so, I wrote a book that will help you get started.

Free eBook