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Laundry Advisors weekly blog for laundromat owners

Laundromat Owner Blog: Pricing, Staffing, Wash & Fold and Marketing

Practical, weekly advice from Josh and Hannah Chapman, multi-store laundromat owners and the founders of Laundry Advisors. Each post tackles one problem owners really face: raising prices without losing customers, hiring and keeping attendants, growing wash and fold and commercial accounts, and marketing that fills slow hours.

When It Stops Being Something You Do and Becomes Who They Are leadership max capacity staffing Jun 30, 2026

In the first 12 months of owning our first laundromat, we had 4 attendant positions.

63 people filled them.

Sixty-three.

We couldn't keep a person behind the counter long enough to learn their last...

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The Currency of The Heart leadership max capacity staffing Jun 09, 2026

Most laundromat owners would tell you they appreciate their team.

Ask them when they last expressed it - specifically, personally, intentionally and the silence says everything.

Here's the honest tr...

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Now It's Your Turn leadership max capacity Jun 02, 2026

Three weeks ago I told you about a woman with a red wagon.

I told you about a cattle rancher who needed someone to wash his wife's dresses before he buried her.

I told you about a young woman who lo...

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What It Looks Like When You Live It leadership max capacity May 26, 2026

He was carrying a small laundry hamper and staring at the buttons on my washer like they were written in a foreign language.

I could tell he needed more than directions.

I had no idea what I was act...

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What It Costs You To Never Ask leadership max capacity May 19, 2026

He told me, with a straight face and a proud smile, that he walked his laundromat every night and removed the "out of order" signs his own customers had left on broken machines.

So the next person wo...

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The Day I Understood What I Was Actually Building leadership max capacity May 12, 2026

She pulled a beat-up red Radio Flyer wagon through my front door and asked if she could bring it inside so it didn't get stolen.

I said "absolutely."

What happened over the next hour changed everyth...

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Your Pain Should Pay You: How to Turn Hard Seasons Into Growth, Wisdom and Profit leadership Feb 09, 2026

When life hits hard, you can either repeat the lesson or extract the value. This post is about making sure your pain pays you.

Pain is unavoidable in life and business, but repeating the same p

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Your 2026 Laundromat Operator Blueprint: A Daily, Weekly and Monthly Schedule That Actually Works leadership operations Jan 05, 2026

Most laundromat owners don’t fail because they lack passion, they fail because their schedule looks like chaos wearing a name tag. If 2025 felt like you were winging it more than you’d like to admit, ...

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When You Are Tired, but Not Done: Finding Motivation After a Hard Year leadership Dec 22, 2025

Some laundromat owners are rolling into 2026 on fire. Their revenue grew, their team clicked and they are already sketching out expansion plans for their laundry business.

But others, maybe even

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What To Do When Your Laundromat Growth Feels Stagnant leadership Dec 15, 2025

You built a business that runs, it pays the bills, maybe it even gives you wiggle room. But growth feels flat. If you’ve been grinding and the needle won’t move, this is the practical playbook to diag...

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Drawing the Line: Why Boundaries Matter Between You and Your Business leadership staffing Dec 01, 2025

If you’re anything like me, you pour yourself into your stores. You want customers to walk in and instantly know this isn’t just another laundromat, it’s the place. The lighting’s right, the service...

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Scale Your Laundromat Beyond $20K Monthly leadership revenue Nov 10, 2025

 

Let’s see how well I know your store. Most owners hit a ceiling around $15K to $20K per month, keep the machines humming and quietly wonder, “What am I missing?” It is not effort; it is strategy,

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