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Laundry Advisors Terms and Conditions

Effective Date: January 3, 2025
Last Updated: February 13, 2026

These Terms and Conditions ("Terms") govern your access to and use of the Laundry Advisors website, including any pages, subdomains, tools, calculators, downloads, community areas, courses, coaching programs, events, and related services (collectively, the "Site" and "Services").

The Site and Services are owned and operated by Laundry Advisors LLC ("Laundry Advisors," "we," "us," or "our"). By accessing or using the Site or Services, you agree to these Terms. If you do not agree, do not use the Site or Services.

Table of Contents

1) What We Provide

Laundry Advisors provides education, coaching, tools, templates, downloads, calculators, community access, and resources related to laundromat operations (including wash and fold and pickup and delivery). Our materials are intended to help you learn and make better business decisions, but we do not guarantee results.

2) Eligibility

You must be at least 18 years old to use the Site or Services. By using the Site, you represent you are legally able to enter into a binding agreement.

3) Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date above. Continued use of the Site or Services after changes means you accept the updated Terms.

4) Accounts, Registration, and Security

Some Services require an account (for example, memberships, downloads, courses, calculators, or community access).

You agree to:

  • Provide accurate account information
  • Keep login credentials confidential
  • Notify us promptly of unauthorized access or security issues

You are responsible for all activity under your account. We may suspend or terminate accounts that violate these Terms or create risk to the community, the platform, or other users.

5) Purchases, Memberships, Billing, and Auto-Renewal

5.1 Pricing and Taxes

Prices are displayed at checkout or on the relevant sales page. Prices may change at any time, but changes will not apply retroactively to charges already processed. You are responsible for applicable taxes.

5.2 Subscriptions and Auto-Renewal

If you purchase a membership, subscription, or recurring service, you authorize us (and our payment processors) to charge your payment method on a recurring basis until you cancel.

Unless otherwise stated at checkout:

  • Subscriptions renew automatically at the stated interval (monthly, annual, etc.).
  • You may cancel at any time via your account settings or by contacting us.
  • Cancellation stops future renewals, it does not reverse past charges.

5.3 Payment Failures

If a payment fails, we may attempt to reprocess it. Access to paid Services may be suspended until the account is brought current.

5.4 Third-Party Processing

Payments are processed by third-party payment processors. Your use of payment processing services is subject to their terms and policies.

6) No Refund Policy

All sales are final. No refunds.

This includes (without limitation):

  • Memberships and subscriptions (including partial months, unused access, or missed calls)
  • Digital products, downloads, templates, calculators, spreadsheets, SOPs, scripts, PDFs, and other deliverables
  • Course access, coaching access, event tickets, and other paid services

If applicable law requires a refund in a specific situation, we will comply with the law.

7) Digital Products and License

When you purchase or access digital products or member materials (including PDFs, templates, calculators, scripts, training videos, and other resources), we grant you a limited, non-exclusive, non-transferable, revocable license for your personal use or internal business use.

You may not:

  • Share, sell, resell, redistribute, sublicense, or publish our materials
  • Upload materials to shared drives intended for multi-user access outside your organization
  • Remove copyright or proprietary notices
  • Use our content to build or support a competing product, course, membership, or resource library

We reserve all rights not expressly granted.

8) Community Rules and Member Conduct

If the Services include community features (forums, groups, chats, comments, live calls, workshops, or member areas), you agree to keep the environment professional, respectful, and family-friendly.

Not allowed:

  • Selling, pitching, soliciting, or promoting products or services (including via posts, comments, DMs, or links), unless we explicitly approve it in writing
  • Harassment, bullying, threats, defamation, or discrimination
  • Profanity, explicit sexual content, or adult language or content
  • Hate speech, violent content, or illegal content
  • Sharing private information about others without permission
  • Sharing login credentials or granting non-members access to member-only areas
  • Recording, reproducing, distributing, or republishing member-only calls or content without written permission

We may remove content, limit features, suspend access, or terminate your membership for violations, with or without notice. No refunds will be issued for removals or terminations related to misconduct.

9) User Content and Permissions

"User Content" includes anything you submit, upload, or post through the Services (including reviews, testimonials, photos, videos, comments, and community posts).

You retain ownership of your User Content, but you grant Laundry Advisors a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, display, and distribute your User Content for operating, improving, and promoting the Services (including marketing and testimonials), unless you revoke that permission in writing for future use.

You represent that you own or have permission to submit User Content and that it does not violate any third-party rights.

10) Testimonials and Results Disclaimer

Testimonials and case studies represent individual experiences and are not guarantees. Your results depend on many factors outside our control (market conditions, pricing, execution, staffing, competition, capital, and operating discipline). We do not promise any specific revenue, profit, growth, or performance outcomes.

11) Educational and Professional Disclaimers

Laundry Advisors provides education and coaching, not legal, tax, accounting, insurance, investment, lending, employment, or other professional advice.

You should consult qualified professionals before making decisions. You are solely responsible for your business decisions, actions, and outcomes.

12) Calculators, Tools, and Data Accuracy

All calculators, tools, benchmarks, templates, examples, and projections are provided as-is for educational and planning purposes. Outputs depend on your inputs and assumptions that may not match your operation.

We do not guarantee the accuracy, completeness, or suitability of outputs, and you assume all risk from using them.

13) Intellectual Property

The Site and Services, including all content, branding, text, graphics, videos, downloads, templates, tools, and course materials, are owned by or licensed to Laundry Advisors and protected by intellectual property laws.

You may not use our name, logos, trademarks, or copyrighted materials without written permission.

14) Third-Party Services and Links

The Site may reference or link to third-party websites, tools, or services. We do not control and are not responsible for third-party content, availability, or practices. Your use of third-party services is at your own risk and subject to their terms.

15) Prohibited Uses

You agree not to:

  • Use the Site or Services for illegal purposes
  • Attempt to hack, scrape, disrupt, or overload the Site
  • Circumvent access controls or share member content
  • Impersonate others or misrepresent affiliation
  • Introduce malware, viruses, or harmful code
  • Collect other users’ information without consent

16) Suspension and Termination

We may suspend or terminate your access to the Site or Services if we reasonably believe you violated these Terms, harmed or threatened another user, interfered with operations or security, or created legal risk for Laundry Advisors.

Upon termination, your license to use our materials ends immediately. Sections intended to survive termination will survive.

17) Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant uninterrupted service, error-free operation, or that defects will be corrected.

18) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LAUNDRY ADVISORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION.

IN ALL CASES, OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE OR SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO LAUNDRY ADVISORS IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR $100 IF YOU PAID NOTHING).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

19) Indemnification

You agree to defend, indemnify, and hold harmless Laundry Advisors and its owners, officers, employees, contractors, and affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site or Services, your User Content, your violation of these Terms, or your violation of any law or third-party rights.

20) Mandatory Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

20.1 Agreement to Arbitrate

Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or the Services (including any purchases, subscriptions, refunds, cancellations, or communications) will be resolved by binding arbitration rather than in court, except as stated below.

20.2 Exceptions

Either party may bring an individual claim in small claims court if the claim qualifies and remains in small claims court. Either party may also seek injunctive or equitable relief in court for misuse of intellectual property or unauthorized access to the Services.

20.3 Arbitration Administrator and Rules

Arbitration will be administered by the American Arbitration Association (AAA) under its applicable rules, including the AAA Consumer Arbitration Rules where appropriate. The arbitrator will have authority to rule on their own jurisdiction and on the validity and enforceability of this arbitration provision.

20.4 Location and Format

Arbitration will take place in Oklahoma, unless the parties agree to a remote proceeding (video or phone) or the arbitrator determines remote proceedings are appropriate.

20.5 Individual Basis Only, Class Action Waiver

You and Laundry Advisors agree that arbitration will be conducted only on an individual basis. You waive the right to participate in a class action, class arbitration, private attorney general action, or any other representative proceeding.

20.6 Fees and Costs

Payment of filing, administration, and arbitrator fees will be governed by the AAA rules and applicable law. Each party will bear its own attorney fees unless the arbitrator awards fees under applicable law.

20.7 Time Limit

Any claim must be brought within one (1) year of the events giving rise to the claim, unless a longer period is required by law.

20.8 Governing Law for Arbitration

This arbitration agreement is governed by the Federal Arbitration Act (FAA) and, where not preempted, the laws of the State of Oklahoma.

21) Governing Law

Except for arbitration governed by the FAA as described above, these Terms are governed by the laws of the State of Oklahoma, without regard to conflict of laws principles.

22) International Users

If you access the Site from outside the United States, you are responsible for compliance with your local laws. We make no representation that the Site is appropriate or available for use in all locations.

23) Privacy

Your use of the Site is also subject to our Privacy Policy: [link to Privacy Policy]. If there is a conflict between these Terms and the Privacy Policy on a specific issue, these Terms control unless we state otherwise.

24) Electronic Communications

By using the Site or Services, you consent to receive communications electronically (email, account messages, notices on the Site). Electronic communications satisfy any legal requirement that such communications be in writing.

If you opt into SMS, you agree to the SMS terms presented at opt-in. Message and data rates may apply. You can opt out per the instructions provided at enrollment.

25) Changes to the Services

We may modify, suspend, or discontinue any part of the Site or Services at any time, including features, content, and availability. We are not liable for modifications or discontinuation.

26) Miscellaneous

  • Entire Agreement: These Terms are the entire agreement between you and Laundry Advisors regarding the Site and Services.
  • Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
  • No Waiver: Failure to enforce a provision is not a waiver.
  • Assignment: You may not assign your rights without our written consent. We may assign our rights at any time.

27) Contact Information

Laundry Advisors LLC

Pauls Valley, OK 73075

Email: [email protected]