But others, maybe even
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Laundromat Owner Blog: Pricing, Staffing, Wash & Fold and Marketing
Practical, weekly advice from Josh and Hannah Chapman, multi-store laundromat owners and the founders of Laundry Advisors. Each post tackles one problem owners really face: raising prices without losing customers, hiring and keeping attendants, growing wash and fold and commercial accounts, and marketing that fills slow hours.
In the first 12 months of owning our first laundromat, we had 4 attendant positions.
63 people filled them.
Sixty-three.
We couldn't keep a person behind the counter long enough to learn their last...
Most laundromat owners would tell you they appreciate their team.
Ask them when they last expressed it - specifically, personally, intentionally and the silence says everything.
Here's the honest tr...
Three weeks ago I told you about a woman with a red wagon.
I told you about a cattle rancher who needed someone to wash his wife's dresses before he buried her.
I told you about a young woman who lo...
He was carrying a small laundry hamper and staring at the buttons on my washer like they were written in a foreign language.
I could tell he needed more than directions.
I had no idea what I was act...
He told me, with a straight face and a proud smile, that he walked his laundromat every night and removed the "out of order" signs his own customers had left on broken machines.
So the next person wo...
She pulled a beat-up red Radio Flyer wagon through my front door and asked if she could bring it inside so it didn't get stolen.
I said "absolutely."
What happened over the next hour changed everyth...
When life hits hard, you can either repeat the lesson or extract the value. This post is about making sure your pain pays you.
Pain is unavoidable in life and business, but repeating the same p
...Most laundromat owners don’t fail because they lack passion, they fail because their schedule looks like chaos wearing a name tag. If 2025 felt like you were winging it more than you’d like to admit, ...
Some laundromat owners are rolling into 2026 on fire. Their revenue grew, their team clicked and they are already sketching out expansion plans for their laundry business.
You built a business that runs, it pays the bills, maybe it even gives you wiggle room. But growth feels flat. If you’ve been grinding and the needle won’t move, this is the practical playbook to diag...
If you’re anything like me, you pour yourself into your stores. You want customers to walk in and instantly know this isn’t just another laundromat, it’s the place. The lighting’s right, the service...
Let’s see how well I know your store. Most owners hit a ceiling around $15K to $20K per month, keep the machines humming and quietly wonder, “What am I missing?” It is not effort; it is strategy,
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