The Feature HAPPY HOUR Last week I said your store runs 168 hours a week and most owners are only making real money during about 80 of them. This week is the fix. A few years ago at Wash Bar, we started asking a simple question: what would it take to get our weekend customers to come in on a Thur...

THE FEATURE The $100K Gap, Part 3: Your Store Runs 168 Hours a Week. You're Only Monetizing 80. Most laundromat owners think about revenue in one of two ways: daily totals or monthly totals. They check their payment system at the end of the day and see a number. At the end of the month, they look...

Max Capacity: Where Laundromat Ownership Meets Leadership, Profit and Purpose THE FEATURE The $100K Gap, Part 2: The Second Register You Never Opened Last week we talked about pricing. If you missed it, the short version is this: most owners are undercharging because they set prices based on the...