Built To Stay: How To Hire, Train and Keep Great Attendants
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Welcome + Our Story
1 lesson- Welcome From Hannah
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Before the Hunt (Build the Foundation)
2 lessons- Training Manual (Standardized Training That Scales)
- Handbook, Job Description, Core Values (Culture With Guardrails)
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The Hunt (Attract, Screen, Interview, Offer)
4 lessons- The Right Ad (Where Your Ideal Team Member Actually Is
- Setting Up the Interview (Follow Instructions, Texting Wins)
- Interview Structure, Questions, Scoring (Protect the Culture)
- Job Offer (Clear, Written, No Surprises)
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The Stay Plan (Onboard, Train, Retain)
3 lessons- Welcome Email (Confidence Before Day One)
- Day 1 to Day 4 Training (Structure, Standards, Celebration)
- 30-60-90 Onboarding, Buddy System, Check-Ins (Retention on Purpose)
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Final Thoughts From Hannah
1 lesson- Invest Now... Save Years.