Laundry Advisors Presents
Fire-Proof
Hire, Manage, and Let Go Without Losing Sleep
The complete HR system for laundromat and wash & fold operators. Every form, every policy, every hard conversation. Handled.
The Problem Nobody Warns You About
The Day You Hired Someone, You Became an HR Department
Nobody buys a laundromat dreaming about write-up forms. But the moment your first attendant clocks in, you own every hiring decision, every policy question, and every hard conversation, whether you wanted the job or not.
Most owners handle it the same way: verbal warnings, good intentions, and hope. That works right up until the day it doesn't. The Saturday no-show that turns into a dispute. The termination with no paper trail. The unemployment claim you can't answer because nothing was ever written down.
And here's the part that stings: when it goes wrong, it isn't because you were a bad boss. It's because nobody ever handed you the system.
If it is not written down, it did not happen. Fire-Proof makes sure everything is written down.
The Curriculum
Eight Milestones. Eight Categories of Risk You No Longer Carry.
Every module ends with a Milestone Checkpoint: a protection now standing at your store. By the last one, your whole operation is covered, from the first application to the final paycheck.
Plus Module 8: the pickup and delivery driver system no other HR course has: MVR screening, the insurance question answered, and an accident procedure card riding in every glovebox.
Module 0
Start Here
Your HR binder, your state homework, and the golden rule that runs everything: if it is not written down, it did not happen.
Module 1
The Foundation
A complete employee handbook built for laundromats, customized to your state, signed by every employee.
Module 2
Hiring Right
Find character, interview legally, score fairly, and start every hire with a paper trail from the first application.
Module 3
Day One Done Right
The legal deadlines handled calmly, and a 30-day training system that does not live in your head.
Module 4
Policies That Protect You
Attendance, phones, cash, time off, safety, garment liability, and customer standards, written before you need them.
Module 5
Coaching & Correction
The five-rung ladder, word-for-word conversation scripts, and the forms that prove you handled it right.
Module 6
Parting Ways
Separations that are legal, dignified, and final, rehearsed before the day you ever need one.
Module 7
Keeping Good People
Reviews people do not dread, raise criteria that reward the right things, and a promotion path that keeps your best.
Module 8
Pickup & Delivery Drivers
Qualify drivers, answer the insurance question in writing, and put an accident plan in every vehicle.
How Every Lesson Works
Read. Download. Do.
Fire-Proof is a build, not a binge. Every lesson moves your actual business forward before the next one starts.
Read
Plain-spoken written lessons that teach the why behind every form: real stories, real failures, and the reasoning an operator actually needs.
Download
Professionally designed, fully editable Word documents, each with a companion guide: what it is, when to use it, how to fill it out, and the mistakes owners make with it.
Do
One concrete action step per lesson. Customize the form, hold the meeting, file the signature. By the checkpoint, the protection exists at your store.
The Library
61 Documents. Every Situation Covered.
Editable, branded, and ready to customize once and use forever.
Foundation
- Complete Employee Handbook (Master Edition)
- Customization Checklist
- Handbook & At-Will Acknowledgments
- Rollout Meeting Script
- Know Your State Worksheet
- First Employee Checklist
Hiring
- 3 Job Descriptions
- Employment Application
- Interview Guide & Legal Question List
- Interview Scorecard
- Reference Check Script
- Offer & Rejection Letters
Onboarding
- New Hire Paperwork Checklist
- New Hire Reporting Guide
- 2 Thirty-Day Training Checklists
- Key & Uniform Agreement
- Cash Handling Acknowledgment
Policies
- Attendance Policy
- Phone & Device Policy
- Cash Handling Policy
- Time-Off Policy & Request Form
- Safety & Chemical Acknowledgment
- Garment Liability Policy
- Customer Service Standards
- Complaint Escalation Guide
Discipline
- Correction Ladder Reference
- Coaching Conversation Framework
- Verbal, Written & Final Warning Forms
- Performance Improvement Plan
- Incident Report Form
Separation
- Pre-Termination Checklist
- Decision Worksheet
- Termination Meeting Script
- Separation Notice & Final Pay Checklist
- Exit Logistics Checklist
- Resignation, Exit Interview & Reference Policy
Retention
- 90-Day & Annual Review Forms
- One-on-One Agenda
- Raise Criteria Worksheet
- Shift Lead Promotion Path
- Master Form Index
Drivers
- Driver Job Description
- MVR Consent & Qualification Checklist
- Vehicle & Driving Policy
- Personal Vehicle Use Agreement
- Accident Procedure Card & Report
- Route & Customer Property Standards
Fit Check
Built For Operators, Not HR Departments
Fire-Proof is for you if
- You have employees and nothing in writing behind them
- You are about to make your first hire and want to do it right
- You run wash & fold or pickup & delivery with real liability on the line
- One employee situation is already keeping you up at night
- You want systems that let the store run without you standing in it
It is not for you if
- You run a fully unattended store with zero employees and no plans to hire
- You want legal advice instead of an operating system (we will tell you exactly when to call an attorney)
- You are looking for corporate HR theory instead of laundromat reality
Who Built This
Built By an Operator Who Has Handed Out the Write-Ups
I'm Josh Chapman, founder of Laundry Advisors and owner of a multi-location staffed laundromat and wash & fold operation. Every form in Fire-Proof is one we use in our own stores. Every script is a conversation I have actually had. Every failure story is mine.
I built this because nobody handed me a system when I hired my first attendant, and I paid the tuition for that the hard way. You don't have to.
— Josh
The Straight Talk
What Fire-Proof Does Not Promise
No course guarantees a legal outcome, and anyone who tells you otherwise is selling something they can't deliver. Every document in Fire-Proof carries an attorney-review disclaimer, every form is flagged for the state rules that govern it, and the course teaches you the exact two moments worth an hour of an employment attorney's time.
What this system does is shift the odds dramatically in your favor: fewer surprises, cleaner separations, and a documented record standing behind every decision you make. That's a promise we can keep.
Get Access
One Prevented Mistake Pays For This 100 Times Over
Fire-Proof: The Complete Course
$497$97
Introductory price
- All 8 modules & 18 written lessons
- 61 professionally designed, editable documents
- The complete Master Edition employee handbook
- Word-for-word scripts for every hard conversation
- The Know Your State compliance worksheet
- The full pickup & delivery driver system
- Lifetime access, including course updates
The First Step To Change Your Laundromats Trajectory
Already thinking bigger? Fire-Proof is included with the GROWTH Mastermind, along with dozens of courses, weekly cohort groups, and monthly coaching.
Questions
Before You Ask
Is this legal advice?
I only have one or two employees. Is this overkill?
What if I haven't hired anyone yet?
Are the documents really editable?
Does this cover pickup and delivery drivers?
What's the difference between this and joining the GROWTH Mastermind?
Stop Managing People on Memory and Luck
Get every form, every policy, and every script, built by an operator who has lived it.
Get Fire-Proof for $97 Instant access • Regular price $497